How do I update my card details?

Can I change my card after booking? How do I update my card information on ClickMechanic What should I do if my card is declined? How do I switch my payment details for a future booking?

If you need to change your card details for a ClickMechanic booking, the process depends on whether the payment has already been pre-authorised:

If your booking has NOT been pre-authorised:

• You can change your payment method under ‘Bookings’ by clicking on ‘Change payment method’ on your current booking.

• This option will be highlighted in blue under the heading ‘Amount paid’.

If your booking has been pre-authorised:

• You will need to contact our support team to update your card details.

• Open a resolution case via the 'Actions' tab under ‘Bookings’ and select ‘I want to change my booking’.

• Alternatively, you can ask for an agent on chat between 9 AM and 4 PM, Monday-Saturday for assistance.

How to update your card details:

1. Open your ClickMechanic dashboard.

2. Click on 'Change payment method'.
   

3. Select 'Change/Add payment card'.
   

4. Click 'Use a different card' and enter your new card details.
   

5. Click 'Update payment method' to save your changes.

Important Notes:

• Ensure your card is active and has sufficient funds to cover any pre-authorization amount.

• If needed, you can upload alternate card details via your ClickMechanic Dashboard.