What to do if we can't quote due to parts being unavailable?

Why can’t ClickMechanic provide a quote for my repair? What happens if a part isn’t available for my car? 

At ClickMechanic, we aim to provide a seamless repair experience by sourcing high-quality parts from trusted suppliers. However, there may be instances where we are unable to quote for a repair due to parts unavailability.

Why Are Some Parts Unavailable?

Parts may be unavailable due to:

🚗 Limited stock or high demand – Some parts may be out of stock due to supply chain delays.

🚗 Rare or specialised parts – Certain vehicle models require specific or discontinued components.

🚗 Manufacturer discontinuation – Some older models may have parts that are no longer produced.

Can I Supply My Own Part If ClickMechanic Can’t Source It?

❌ No, ClickMechanic does not fit customer-supplied parts or offer labour-only services.

Our service ensures that all parts and repairs come with a 12-month, 12,000-mile warranty. This means mechanics must source parts from suppliers that guarantee quality, compatibility, and warranty coverage.

What Are My Options If ClickMechanic Cannot Quote?

If we are unable to source the required parts, you may need to:

✔ Check with the vehicle manufacturer or dealership – They may have the required part in stock.

✔ Explore alternative repairers who may be able to accommodate customer-supplied parts.

We understand this may be frustrating, and we appreciate your understanding.