Can ClickMechanic Assist If I Source My Own Part? Can I supply my own parts for a repair?
Unfortunately, ClickMechanic cannot assist with repairs if the required parts cannot be sourced through our network of suppliers. We do not provide labour-only repairs, as our service is designed to include both parts and labour to ensure a complete, reliable solution. Our policy prioritises warranties and quality assurance, which means we must source parts from trusted suppliers. If you have sourced a part independently, we recommend seeking an alternative repair provider.
Why Can’t ClickMechanic Use Customer-Supplied Parts?
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We ensure that all mechanics have supplier-backed warranties for parts used in repairs.
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Mechanics must be able to verify the quality and authenticity of the parts they install.
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Using our network of suppliers allows us to maintain service reliability and accountability.
What Should I Do If I Have Already Sourced a Part?
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If you have obtained a part from another supplier, you may need to find an alternative repair provider.
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Some repairers outside of ClickMechanic may accept customer-supplied parts, but we cannot guarantee their work quality or warranty coverage.
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