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  1. ClickMechanic
  2. General
  3. The Basics

The Basics

  • What’s Covered (and Not Covered) Under Our 12-Month Warranty
  • My car will need recovering — can you arrange this?
  • Drivable vs Not Drivable: What It Means & When Recovery Fees Apply
  • Are the Mechanics Mobile?
  • How to Request a Mobile Mechanic or Garage During the Booking Process.
  • ✅ Can I Choose Between a Garage and a Mobile Mechanic?
  • Will I Get a Mobile Mechanic or a Garage for My Car Repair or Service?
  • What is included in my quote?
  • Will my repair include a brand-new or remanufactured part?
  • Can you provide a quote If I Can Source the Part/s?
  • Can I Supply My Own Parts for a Repair?
  • What to do if we can't quote due to parts being unavailable?
  • What kind of parts will be used for my repair?
  • Who will be carrying out the repair?
  • Why can't you Assist with Repairs or Inspections on Vehicles Older Than 25 Years?
  • Can you repair imported cars?
  • Do ClickMechanic Mechanics Carry Out Bodywork Repairs?
  • I'm looking for a quote
  • How Do I Get a Custom Quote?
  • What Inspections, Services or Repairs Are Not Offered by ClickMechanic?
  • Do Mechanics Use Manufacturer (Dealer) Parts for Repairs?
  • Can You Quote for Repairs Not Listed on Your Website?
  • Can I compare parts prices?
  • Customer FAQ – Pre-Repair Checks
  • Labour-Only Repairs – Customer Responsibilities and Warranty
  • Which MOT Does Your Vehicle Need? 🚗🚐
  • Why does my follow-on quote show a different labour rate?
  • Understanding Parts Surcharges
  • What Repairs Can a Mobile Mechanic Carry Out?
  • How do I pay with my warranty?
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