How do I change the time of my booking?

Can I reschedule my booking? How do I update my appointment time?

If you need to change the time or date of your booking, follow the steps below depending on whether a mechanic has already been assigned.

If a mechanic has been assigned:

1. Go to your Bookings section and click on the blue 'Actions' tab.

2. Select 'I want to change my booking'.

3. Send a message to your mechanic with your requested changes.

4. The mechanic will review and respond to your request.

If no mechanic has been assigned:

1. Go to your Bookings section on your dashboard.

2. Click 'Edit' next to 'Requested arrival time'.

3. Select your new availability, including date, time frames, and service type (Mobile Only, Collection & Delivery, or Customer Drop Off).

4. Click 'Update availability' to save the changes. ✅

Your updated availability will be used to match you with a mechanic.