Adyen requested further documents – what should I do?

Adyen may request additional documents as part of their Know Your Customer (KYC) verification process. KYC checks are required by financial regulations and help confirm your identity and business details before payouts can be processed. You can upload the required information directly through your Adyen account or by following the instructions provided.

Adyen may request additional documentation to verify your identity or business details. This is part of their Know Your Customer (KYC) checks, which are required for regulatory and security purposes. 💳

You must complete these verification checks before you can withdraw or receive payouts from your account.

To avoid delays in accessing your funds, submit the requested documents as soon as possible. 📤

For details on what is required and how to upload your documents please, head back to your Adyen onboarding link.