For existing mechanics
- What should I do if the labour time for a job is wrong.
- Quoted Parts Check and Verification Guide for Mechanics
- What should I do if the parts for a job are incorrect?
- How do I properly drain and refill coolant?
- What Is Involved in a Heater Matrix Replacement?
- How do I replace a coolant expansion tank?
- What’s the correct process for replacing a radiator?
- What’s the correct process for replacing a thermostat?
- How do I perform a cooling system pressure test?
- Why are you switching to Adyen?
- Why Laundry Detergent Is Not Suitable for Engine Cooling System Flushes
- Do Klarna bookings pay the same as regular bookings?
- Where can I view my Adyen payments?
- What documents do I need to set up my Adyen account?
- How do I know if a Klarna payment is authorised?
- How can I identify bookings paid with Klarna?
- Will Klarna impact my payout schedule?
- What happens if a customer disputes a Klarna payment?
- How does Klarna Pay in 3 affect my payments?
- 🧾 How to Apply a Recovery Fee (Mechanic App Guide)
- How can I contact the customer?
- Wrong visit type selected – What should I do?
- Adyen requested further documents – what should I do?
- I’m a mechanic and want to raise a complaint
- I'm running late – what should I do?
- Can I offer repairs after a Pre-Purchase Inspection?
- What to do if a customer’s funds fail pre-authorisation?
- How do I access my ECP trade account?
- I can't reach the customer – what should I do?
- How to Add Extra Work to a Booking 🔧