Understanding Parts Surcharges

When booking a repair through ClickMechanic, you may come across the term “parts surcharge.” This article explains what it means, when it applies, and what you need to know.

Will I Be Charged?

No surcharge will apply as long as the old part is returned and accepted by the supplier.

In most cases, your mechanic will manage the return, and you won’t need to do anything.

You’ll only be charged a surcharge if:

• The part is not returned (e.g. it’s discarded, too damaged, or you request to keep it)
• The supplier rejects it as unsuitable for exchange
   

What Is a Parts Surcharge?

A parts surcharge is an additional charge that may be applied to specific components sold on an exchange basis. 

Examples include:

• Alternators
• Starter motors
• Diesel injectors
• Turbochargers
• Steering racks
• Brake calipers

When a surcharge applies, the supplier expects the old part (also referred to as the “core unit”) to be returned after it has been removed.

Why Do Suppliers Charge This?

Surcharges encourage the return of used parts that can be reconditioned and reused. This keeps costs down and reduces waste. If the old unit isn’t returned, the surcharge covers the lost value of that part.

How Much Could It Cost?

If a surcharge does apply, it depends on:

• The type of part
• Vehicle make and model
• Supplier and manufacturer policies

Typical costs range from £20 to over £150.

Surcharges are not included in the original repair quote, as they only apply if the old part isn’t returned.

How Will I Know?

The mechanic carrying out your repair will let you know:

• Whether the old part is returnable
• If a surcharge applies
• What would the cost be (if relevant)
   

Summary

• You won’t be charged a surcharge if the old part is returned successfully.
• Surcharges only apply to specific parts sold on an exchange basis.
• If applicable, the mechanic will explain the cost and reason.

Charges are typically £20 to £150+, but only apply if the part is not returned.