Labour-Only Repairs – Customer Responsibilities and Warranty

Overview:
In exceptional cases, ClickMechanic may provide a labour-only repair quote. These are not part of our standard service and are only offered in exceptional cases.

This article explains customer responsibilities and the limitations of labour-only repairs.

Customer Responsibilities (Exceptional Cases Only)

1. Parts Quality
   • You must supply brand-new parts from reputable suppliers (e.g., Euro Car Parts, GSF, main dealers).
   • Used, reconditioned, or low-quality parts cannot be used.
      
2. Parts Compatibility
   • Parts must match your specific vehicle (model, engine code, VIN, production year).
   • If parts are incorrect, incompatible, or missing, the mechanic may still charge the full labour rate, as time has been reserved for your booking.

Warranty & Liability

• No labour warranty is provided for labour-only repairs.
• The mechanic cannot be held responsible for faults, failures, or issues caused by the supplied parts.
• Any warranty relating to the parts themselves is between you and the supplier.

• Additional charges may apply if incorrect parts cause extra work, delays, or rebooking.

  Important Notes

• Labour-only repairs are an exception and are only offered in specific cases.
• These repairs do not reflect ClickMechanic’s standard service or guarantees.