Who is responsible for ordering parts for a ClickMechanic booking? When should I order parts after accepting a booking? Can I use my own parts supplier for repairs?
Ensuring the correct parts are available for a booking is your responsibility. To avoid delays and issues, follow these best practices when sourcing parts.
Key Responsibilities Before Accepting a Booking:
✔️ Confirm Availability – Check stock levels and ensure parts can be sourced within the required timeframe.
✔️ Stay Within Budget – Ensure the quoted price covers high-quality, non-budget parts before accepting.
Best Practices After Accepting a Booking
🔹 Order Parts ASAP – Secure the parts as soon as possible to allow time for collection or delivery.
🔹 Use Trusted Suppliers – You can use your preferred suppliers but must ensure parts are on-site before starting the job.
🔹 Only Replace When Necessary – For repairs, verify that the replacement part will resolve the issue before fitting it.
🔹 Show Replaced Parts – If the customer is present, offer to show them the old parts for transparency.
🚫 Avoid Budget Parts – ClickMechanic does not support or recommend the use of budget parts. Always ensure quoted prices allow for quality components.
Comments
0 comments
Article is closed for comments.