I am trying to book, but nothing happens when I try to pay

Why is my payment not processing? My card isn’t being accepted, what can I do? What should I do if the payment page isn’t working?

If you're experiencing issues when trying to make a payment for your booking, try the following troubleshooting steps:

1. Check your internet connection – Ensure you have a stable internet connection before attempting payment.

2. Try a different payment method – If your card isn’t working, try another card or payment option.

3. Clear your browser cache – Sometimes, stored cookies and cache can cause issues. Try clearing them and refreshing the page.

4. Use a different browser or device – If the issue persists, try making the payment from another browser or device.

5. Ensure your card details are correct – Double-check that you’ve entered the correct card number, expiry date, and CVV.

6. Verify sufficient funds – Ensure your account has enough funds and check with your bank if the transaction is being blocked.

7. Enable pop-ups – Some payment processing steps require pop-ups to be enabled in your browser settings.

8. Wait a few minutes and try again – Sometimes, temporary issues with the payment processor may cause delays.

If you’ve tried these steps and are still unable to make add your c ard details when trying to place a booking, please ask for an agent for further assistance.