For existing mechanics
- Part Prices on a Follow-On Booking
- Follow-On Bookings as a VAT-Registered Mechanic
- What is a follow-on booking?
- How do I charge a customer for vehicle recovery?
- What do I need to do before accepting a tyre fitting job?
- How do I dispose of old tyres legally?
- How do I order tyres through ClickMechanic?
- Do I Need to Provide a VAT Invoice as the mechanic?
- How to Process a Customer Refund
- Why can't I accept bookings?
- Unable to Accept New Jobs Due to Open Resolution Cases
- How do I update my profile from sole trader to a limited company?
- How to Reduce Your Cancellation Rate on ClickMechanic
- How to Access Live Chat Support
- Where Can I Find My Bookings?
- Can I Reply to Customer Reviews?
- When Are Customers Asked for a Review?
- I Received a Negative Review – What Can I Do?
- What should I include in a pre-purchase vehicle inspection?
- How Do I Create and Manage Invoices as a Mechanic?
- Do ECP Deliver Parts?
- The Quote on the Booking Request Doesn’t Look Right?
- How to Order Parts
- How do I accept bookings?
- I need to change the bank account I get paid into - how can I do this?
- Where can I find my invoices as the mechanic?
- How to Invoice a Booking & Charge a Customer?
- How Do I Create a Follow-On Booking as a Mechanic?
- Can I offer a customer an alternative day or time for a new booking or job?
- How do I choose the type of bookings I can see?